This is a sight you never want to see. This is the sight of my 13 year old's phone dying. It cannot be restored. It's gone. And I totally hate Apple for its proprietary bull. She's having to use an old phone until she gets a new one. She's holding out for October to get the iphone 5 or some such thing. Just know...this was a most unpleasant afternoon when this occurred. It's been weeks now, and I am still not freaking over it.